1. Our Commitment to Security
At Posting Suite, security is not an afterthought — it is foundational to how we build, operate, and continuously improve our platform. As a B2B social media management solution trusted by marketing teams, agencies, and content creators to manage their most valuable digital assets, we recognize that protecting your data, your connected accounts, and your content is a responsibility we take seriously.
This Security Policy outlines the technical, organizational, and procedural measures we implement to safeguard the confidentiality, integrity, and availability of your information across our platform.
2. Scope
This policy applies to:
All Posting Suite infrastructure, applications, and services
Data at rest and in transit within our platform
OAuth tokens and credentials for connected social media accounts
AIgenerated content and usercreated assets stored on our systems
Internal systems, employee access, and thirdparty integrations
Incident response, business continuity, and disaster recovery procedures
3. Data Protection and Encryption
3.1 Encryption in Transit
All data transmitted between your browser, our servers, and thirdparty APIs is protected using TLS 1.3 (Transport Layer Security). We enforce HTTPS across all endpoints and maintain HSTS (HTTP Strict Transport Security) to prevent downgrade attacks. API communications with social media platforms occur exclusively over their authenticated, encrypted channels.
3.2 Encryption at Rest
Sensitive data stored within our databases and object storage is encrypted using AES256, one of the most robust encryption standards available. This includes:
User account credentials and authentication tokens
OAuth access tokens for connected social profiles
Payment and billing information
Content drafts, media assets, and scheduling metadata
3.3 Key Management
Encryption keys are managed through a dedicated hardware security module (HSM) or cloudbased key management service (KMS) with strict access controls, automatic rotation policies, and audit logging. Keys are never stored alongside the data they protect.
4. Authentication and Access Control
4.1 User Authentication
Password Security: All user passwords are hashed using bcrypt with a unique salt per account. We never store passwords in plain text.
MultiFactor Authentication (MFA): We strongly encourage and support MFA for all user accounts. Enterprise customers can enforce MFA organizationwide.
Session Management: User sessions are secured with cryptographically signed tokens, automatic timeout after periods of inactivity, and immediate invalidation upon logout or password change.
BruteForce Protection: Login endpoints are ratelimited and monitored for suspicious patterns, including repeated failed attempts and credential stuffing attacks.
4.2 Social Media Account Connections
OAuth 2.0: All social media connections use industrystandard OAuth 2.0 authentication. We never request or store your social media passwords.
Token Scoping: We request only the minimum permissions necessary to perform scheduling, publishing, and analytics functions. We do not request permissions unrelated to our core service.
Token Rotation: OAuth tokens are automatically refreshed and rotated according to each platform's security guidelines.
Instant Revocation: Users can disconnect any social account at any time. Upon disconnection, tokens are immediately revoked and purged from our systems.
4.3 Internal Access Controls
Principle of Least Privilege: Internal employees and contractors are granted access only to the systems and data necessary for their specific role.
RoleBased Access Control (RBAC): Access is managed through granular roles with defined permissions. Administrative access requires additional approval and MFA.
Access Reviews: User access privileges are reviewed quarterly. Access is revoked immediately upon role change or termination.
No Production Data for Testing: Production data is never used in development, staging, or testing environments.
5. Infrastructure Security
5.1 Cloud Infrastructure
Our platform is hosted on leading cloud infrastructure providers (e.g., AWS, Google Cloud, or Azure) that maintain SOC 2 Type II, ISO 27001, and ISO 27017 certifications. Our infrastructure benefits from:
Physically secure, geographically distributed data centers
Network segmentation and private subnets for sensitive services
DDoS protection and traffic filtering at the edge
Automated backup and disaster recovery capabilities
5.2 Network Security
Firewalls and Security Groups: Strict ingress and egress rules limit network traffic to authorized sources and destinations only.
VPC Isolation: Core services operate within isolated virtual private clouds (VPCs) with no direct public internet exposure.
API Gateway Security: All external API traffic passes through a secure gateway with request validation, throttling, and anomaly detection.
Intrusion Detection: Network traffic is continuously monitored for suspicious patterns, unauthorized access attempts, and anomalous behavior.
5.3 Vulnerability Management
Automated Scanning: We run continuous automated vulnerability scans on our codebase, dependencies, and infrastructure.
Dependency Management: All thirdparty libraries and dependencies are tracked, audited, and updated promptly when security patches are released.
Penetration Testing: Independent security firms conduct annual penetration tests and redteam exercises. Findings are prioritized and remediated according to severity.
Bug Bounty Program: We maintain a responsible disclosure program to encourage security researchers to report vulnerabilities safely and reward valid findings.
6. Application Security
6.1 Secure Development Lifecycle (SDLC)
Security is integrated into every phase of our software development process:
Threat Modeling: New features undergo threat modeling before development begins.
Code Review: All code changes require peer review, with securitysensitive changes receiving additional scrutiny.
Static Analysis: Automated static application security testing (SAST) runs on every commit to detect common vulnerabilities.
Dynamic Testing: Dynamic application security testing (DAST) evaluates running applications for runtime vulnerabilities.
Secrets Management: API keys, credentials, and secrets are never hardcoded. They are injected securely at runtime through encrypted secret management systems.
6.2 Input Validation and Output Encoding
All user inputs are validated, sanitized, and parameterized to prevent injection attacks (SQL, NoSQL, command, and code injection).
Output encoding is applied consistently to prevent crosssite scripting (XSS) and other clientside attacks.
File uploads are restricted by type, scanned for malware, and stored in isolated storage buckets.
6.3 AI Content Generation Security
Prompt Injection Protection: AI inputs are sanitized to prevent prompt injection attacks that could manipulate model behavior.
Output Validation: AIgenerated content is validated for safety and appropriateness before being presented to users.
No Training on User Data: We contractually prohibit our AI providers from using your prompts, inputs, or outputs to train their generalpurpose models.
Sandboxed Processing: AI generation occurs in isolated, ephemeral environments with no persistent access to your account data.
7. Monitoring, Logging, and Incident Response
7.1 Security Monitoring
Our Security Operations Center (SOC) monitors platform activity 24/7 using:
Realtime log aggregation and correlation
Behavioral analytics to detect insider threats and account compromise
Automated alerting for anomalous login locations, device changes, and bulk data access
Integration with threat intelligence feeds for proactive threat detection
7.2 Audit Logging
We maintain comprehensive, tamperresistant audit logs for:
User authentication events (logins, logouts, MFA events, password changes)
Administrative actions (role changes, access grants, configuration changes)
Data access and modification (content creation, scheduling, publishing, exports)
API calls to connected social media platforms
Logs are retained for a minimum of 12 months and are accessible for compliance and forensic investigations.
7.3 Incident Response
We maintain a formal Incident Response Plan (IRP) that defines:
Detection and Triage: Rapid identification and classification of security incidents
Containment: Immediate steps to limit the scope and impact of an incident
Eradication and Recovery: Removal of threats and restoration of normal operations
Communication: Transparent notification to affected users within 72 hours of confirmed breach discovery, or sooner if required by law
PostIncident Review: Root cause analysis and implementation of preventive measures
In the event of a data breach affecting your personal data, we will notify you and relevant supervisory authorities in accordance with GDPR, CCPA, and other applicable regulations.
8. Business Continuity and Disaster Recovery
8.1 Data Backup
All critical data is backed up automatically with pointintime recovery capabilities.
Backups are encrypted, geographically replicated, and tested regularly for integrity and restorability.
Recovery Point Objective (RPO): Under 1 hour
Recovery Time Objective (RTO): Under 4 hours for critical services
8.2 Disaster Recovery
We maintain documented disaster recovery procedures with defined roles, communication plans, and escalation paths.
Failover capabilities ensure service continuity in the event of regional infrastructure failures.
Annual disaster recovery drills validate our procedures and identify improvement opportunities.
9. ThirdParty Risk Management
9.1 Vendor Assessment
All thirdparty service providers undergo security and privacy assessments before integration. We evaluate:
Security certifications (SOC 2, ISO 27001, etc.)
Data handling and retention practices
Incident response capabilities
Subprocessor transparency
9.2 Contractual Safeguards
All vendors sign Data Processing Agreements (DPAs) that require:
Processing data only for specified purposes
Implementing appropriate technical and organizational security measures
Prompt notification of security incidents
Return or deletion of data upon contract termination
9.3 No ThirdParty Tracking
We do not embed thirdparty tracking scripts, advertising pixels, or analytics cookies on our platform. This eliminates a significant vector for crosssite scripting, supply chain attacks, and unauthorized data sharing. Our firstpartyonly approach reduces your exposure to thirdparty security incidents.
10. Compliance and Certifications
We are committed to meeting and maintaining compliance with recognized security standards and regulations:
SOC 2 Type II: Annual audits validate our controls for security, availability, and confidentiality.
GDPR: We implement privacybydesign principles, data minimization, and robust data subject rights mechanisms.
CCPA/CPRA: We provide transparency, deletion rights, and nondiscrimination for California residents.
ISO 27001: Our information security management system (ISMS) is aligned with international best practices.
11. Employee Security
11.1 Background Checks
All employees with access to production systems or customer data undergo background verification.
11.2 Security Training
All employees complete annual security awareness training covering phishing, social engineering, password hygiene, and data handling.
Engineering teams receive specialized training on secure coding practices and OWASP Top 10 vulnerabilities.
Simulated phishing exercises are conducted quarterly to reinforce vigilance.
11.3 Acceptable Use
Employees are bound by strict acceptable use policies. Violations result in immediate disciplinary action, up to and including termination and legal prosecution.
12. Your Security Responsibilities
While we implement comprehensive security measures, security is a shared responsibility. We recommend that you:
Use Strong Passwords: Create unique, complex passwords and never reuse them across services.
Enable MFA: Activate multifactor authentication on your Posting Suite account and all connected social media profiles.
Monitor Account Activity: Regularly review your account login history and connected applications.
Keep Software Updated: Ensure your browser, operating system, and devices are running the latest security patches.
Report Suspicious Activity: Contact us immediately if you notice unauthorized access, unexpected posts, or suspicious emails claiming to be from Posting Suite.
Secure Your Devices: Use screen locks, encrypted storage, and avoid accessing your account on public or shared computers.
13. Reporting Security Issues
We take all security reports seriously and appreciate responsible disclosure from the security community.
To report a vulnerability or security concern:
Email: support@postingsuite.com
Subject Line: "Security Report — [Brief Description]"
Please Include:
A detailed description of the issue
Steps to reproduce (if applicable)
Potential impact assessment
Any suggested remediation
We commit to:
Acknowledging receipt within 24 hours
Providing an initial assessment within 72 hours
Resolving confirmed vulnerabilities according to severity
Publicly crediting researchers (with their permission) who report valid issues
We ask that you do not exploit vulnerabilities beyond what is necessary to demonstrate the issue, and that you give us reasonable time to address the problem before any public disclosure.
14. Changes to This Security Policy
We may update this Security Policy to reflect improvements in our practices, new threats, or changes in technology. Material updates will be communicated via email and platform notification. We encourage you to review this policy periodically.
15. Contact Us
For security related questions, compliance inquiries, or to request our latest security documentation (including SOC 2 reports and penetration test summaries under NDA), please contact us:
Posting Suite — Team
Address: support@postingsuite.com
Address: 5400 Sharaqpur, Sheikhpura, Punjab, Pakistan
Effective Date: April 5, 2026
Last Updated: June 4, 2026
